Last updated: February 2026
These Terms & Conditions govern your use of this website and any services, sessions, programmes, or digital products provided by Heather Angell Coaching (“we”, “us”, “our”).
By accessing this website, booking a session, purchasing a product, or engaging with our services, you agree to these Terms & Conditions.
1. Services Provided
Heather Angell Coaching offers:
1:1 coaching and guidance sessions
Coaching containers, programmes, and longer-term support
Digital products, including PDFs, audio, and video content
Services are delivered online and/or in person, depending on the offering.
All services are provided as coaching, mentoring, and intuitive guidance. They are not counselling, medical treatment, or psychological services.
2. Client Responsibility & Disclaimer
By engaging with our services, you acknowledge and agree that:
You are responsible for your own decisions, actions, and wellbeing
Coaching and intuitive guidance is not a substitute for medical, psychological or psychiatric support
You should seek appropriate professional help for mental health, medical, or legal concerns
Heather Angell Coaching makes no guarantees regarding specific outcomes or results.
3. Eligibility
All services and digital products are intended for individuals aged 18 or over.
By using this website or engaging with services, you confirm that you meet this requirement.
4. Bookings & Payments
Payment may be made in full or via an agreed payment plan, depending on the service
All payments must be completed according to the terms outlined at the time of booking or purchase
Access to services, sessions, or digital content may be withheld if payment obligations are not met
5. Cancellation & Rescheduling
For 1:1 sessions:
A minimum of 48 hours’ notice is required to cancel or reschedule a session
Cancellations made with less than 48 hours’ notice may result in the session being forfeited
Missed sessions without notice are non-refundable and non-transferable
6. Refund Policy
All sales are final.
No refunds are offered for sessions, programmes, containers, or digital products
This applies regardless of attendance, completion, or personal circumstances
Please ensure you read all information carefully before purchasing.
7. Digital Products & Content Use
All digital products and materials provided are for personal use only.
You may not:
Share, copy, reproduce, or distribute content
Sell, license, or repurpose content for commercial use
Claim ownership or authorship of any materials
All content remains the intellectual property of Heather Angell Coaching.
8. Intellectual Property
All content on this website - including text, images, branding, downloads, and materials - is owned by Heather Angell Coaching unless otherwise stated.
Unauthorised use, reproduction, or distribution is prohibited.
9. Website Use
You agree not to:
Use this website for unlawful or harmful purposes
Attempt to gain unauthorised access to the website or its systems
Disrupt or interfere with the website’s functionality
We reserve the right to restrict or terminate access if these terms are violated.
10. Limitation of Liability
To the fullest extent permitted by law, Heather Angell Coaching shall not be liable for any direct, indirect, or consequential loss arising from:
Use of this website
Participation in coaching services
Reliance on any information or guidance provided
11. Governing Law
These Terms & Conditions are governed by and interpreted in accordance with the laws of England and Wales.
Any disputes will be subject to the exclusive jurisdiction of the UK courts.
12. Contact
For questions regarding these Terms & Conditions, please contact us via the contact form on this website.
13. Updates to These Terms
We reserve the right to update these Terms & Conditions at any time.
Changes will be effective immediately upon being published on this page.